DYSGRAPHIA LIFE
PRIVACY POLICY
Last Updated: October 30, 2024

At Dysgraphia Life, we understand your story is personal and deserves enough protection to make you feel comfortable. To meet your needs, our Privacy Policy advises you about the information we collect about you and about your use of Dysgraphia Life services, how we collect, secure and protect that information, and what choices you have about how that information is used. Dysgraphia Life knows that privacy and security are important to every one of our users. Our commitment to privacy and security guides every decision we make about how, where, and when to collect information from users.


A primary concern for us is you feel safe using our website to talk about your experience with dysgraphia, or a family member’s experience. Because of this, we aspire to protect your personal data, and maintain your privacy in accordance with the terms below.


References to “Dysgraphia Life”, “we”, or “us” refer to Dysgraphia Life Benefit Corporation.  Except as otherwise noted, Dysgraphia Life is the data controller responsible for the processing of your personal information as described in this Privacy Policy. 


Acceptance of Terms


We urge you to read this Privacy Policy carefully.  If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then you should not use the Services. By using the Dysgraphia Life website and/or any of our Services, you must agree to the Dysgraphia Life Terms of Use, which is the contract between us and users of the Services.  By accepting the Dysgraphia Life Terms of Use, you confirm that you have read and understand this Privacy Policy and you acknowledge that we will store, use and otherwise process your information in the United States where we are located.


IMPORTANT NOTICE FOR INDIVIDUALS UNDER THIRTEEN (13) YEARS OF AGE


Dysgraphia Life is intended only for individuals over the age of thirteen (13). By using our website, making an account, or participating in any of our services, you agree and certify that you are over thirteen (13) years of age. Dysgraphia Life shall terminate any account and related content generated by any individual under the age of thirteen (13) when Dysgraphia Life has actual knowledge of that individual’s age. Further, that individual shall be barred from the use and enjoyment of our services until they attain the age of thirteen (13).  


Cookies


We use browser session cookies, which are temporary cookies that are erased from your device’s memory when you close your Internet browser or turn your computer off, and persistent cookies, which are stored on your device until they expire, unless you delete them before that time.  Browser cookies on our site are generally grouped into one of three categories:  (a) Required cookies which are necessary to enable the basic features of this site to function, such as allowing images to load; (b) Functional cookies allow us to analyze your use of the site to evaluate and improve our performance or to provide you with a better customer experience (eg., remembering log-in credentials where applicable); (c) Advertising cookies which are used to share data with advertisers so that the ads you see are more relevant to you, allow you to share certain pages with social networks, or allow you to post comments on our site, and (d) Performance and analytics cookies to enable us to analyze how visitors use the Dysgraphia Life website and to monitor performance.  


Videos and other features on our site may use “Flash” cookies to collect and store your preferences, such as volume.  Flash cookies are different from browser cookies because of the amount of, type of, and way that data is stored.  Cookie management browser tools will not remove Flash cookies.  To learn how to manage privacy and storage setting for Flash cookies click here. 


The Dysgraphia Life website is hosted on the Wix.com platform and contains first-party and third-party cookies on our website. For more information about cookies included with every Wix.com platform, and for information on how Wix handles site visitors' data, please click on the Wix.com privacy policy here.


Except with respect to Flash cookies (as mentioned above), You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, many of our website features may not function without cookies.


Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.  You may limit or block those cookies by managing the privacy settings in your browser or with the third party.


a) Google AdSense, Ads and Analytics

Third party vendors like Google use cookies that enable Google and its partners to serve ads to you based on your previous visits to this website and other websites. You may opt-out of the use of these personalized ads from Google by clicking the link to the Google Ads Settings page. Alternatively, you may opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.  For more information about Google services and how they may use your data, please visit the  the Google Privacy Policy.  Alternatively, you may opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.  Because those opt-out and preference control pages are specific to the individual browser used to visit it, and that website is not operated by Dysgraphia Life, we are unable to perform the opt-outs on your behalf.


b) Facebook Pixels

We may use “pixels” from Facebook Inc., (“Facebook”) on our website. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data of individual users. However, this data is saved and processed by Facebook. Facebook can connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Facebook’s Data Policy which can be found at https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.


Please click here if you would like to withdraw your consent https://www.facebook.com/settings/?tab=ads.


c) Amazon Affiliate Program

Dysgraphia Life is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. For more information on the way Amazon uses your data, you can follow the link to the Amazon Privacy Notice.


d)  Pinterest


Dysgraphia Life may utilize certain features of the Pinterest social networking site Pinterest, which is operated by Pinterest, Inc., 808 Brannan Street, San Francisco, CA 94103, USA.  By using such features, your page visits may be linked to your Pinterest account and shared with other users.  This data is transmitted to Pinterest.  Dysgraphia Life receives this data which we use via Pinterest.  For more information, please refer to the Pinterest Privacy Policy.  Your Pinterest privacy setting can be changed under account settings. 


e) Mailchimp

Dysgraphia Life uses Mailchimp as an email marketing provider and for the monthly newsletter. You may unsubscribe at any time. For more information on Mailchimp's privacy practices, view the Mailchimp Legal Policies. 


f) Thinkific

Dysgraphia Life's online education platform, dysgraphiaLEARN is hosted by Thinkific. Data provided to Thinkific including your name and email address may also be provided to Mailchimp for email marketing/newsletter purposes. For more information on Thinkific's privacy practices, view the Thinkific Privacy Policy. 



What data do we collect?


How we collect and store information depends on the services you use and the activities in which you participate.  You can use some of the Dysgraphia Life site and services without providing any information other than that automatically collected as described below.  Visitors who access and browse the Dysgraphia Life website without registering are “Site Visitors.”  Some of our services, however, may require registering with Dysgraphia Life.  Those that do register are “Registered Users.”



  1. When Registering.  When you register directly through Dysgraphia.life, we will collect and store the information that you provide to us for the purposes of establishing an account.  This may include, among other information, your full name, e-mail address, home address, and phone number.


  1. When Posting a Profile.   If you intend to provide academic and/or tutoring related services to children with dysgraphia, we collect and store all of the additional information that you provide to us on your posting or that is otherwise included in an auto-generated job posting.  This may include, among other information:


  1. Details on the services you offer, your availability, your location and the locations you serve, contact information, your level of education, languages you speak,  and your ability to provide services remotely

  2. The rates you charge for your services, if any

  3. Pictures you choose to provide

  4. Any relevant certifications or other areas of specialty

  5. Experience with children with dysgraphia or difficult writing affects, and/or other special needs

  6. References, if you choose to provide them

  7. Any other information you choose to provide.


  1. When otherwise using the Site.  Site Visitors  and Registered Users may provide additional information on the Site.  We also collect information such as your name and email address, so that we may respond to any of your inquiries. We use this information to help with optional online activities such as email lists and promotional offers.  You can opt-in or opt-out of our optional activities at any time. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.  We also may ask you how dysgraphia or difficulty writing affects you -- e.g. that you have trouble writing generally, you have dysgraphia personally, or that you are a caregiver of someone with dysgraphia, an educator, a therapist, etc.  You are not required to provide this information and may remove any designation at any time.


Finally, we collect any information that you create on our website, such as the content of a post on our Dysgraphia Life blog.


HOW DO WE USE AND SHARE YOUR DATA?


In general, we process personal information about you based on our legitimate business interests for the following purposes, to which you may exercise your rights to object as described below:


(A) to improve our services and enhance your experience with Dysgraphia Life,

(B) to enable us to provide a safer community for all of our Registered Users, and

(C) to help us communicate with you. For example, we may use your information to:

  1. Manage your account;

  2. Process any transactions you complete on our website;

  3. Post profiles for those seeking to provide tutoring and/or other academic related services

  4. Use your contact information to respond to your query or request;

  5. Enter your name into our database and may contact you to supply you with information and news about Dysgraphia Life;

  6. Request contributions of time or money;

  7. Email you with special offers on other products and services we think you might like;

  8. notify you about new features of the Services or special events

  9. Adding you to our mailing list;

  10. Use the data to understand how you use the website, and to improve our services to you;

  11. Ask you to complete a survey or participate in a research study; or

  12. Contact you for other matters of a similar nature.


We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. If you choose to make an account with these outside companies, please see their privacy policies and terms of service.


If you opt-in to our email services, we add your name and email address to the Dysgraphia Life mailing list, which is managed via Mailchimp. Please see the Mailchimp privacy policy for more information. You may unsubscribe at any point by clicking the unsubscribe link at the bottom of any emails received. You may also unsubscribe at any time by emailing us at [email protected] or changing your preferences on your account page. We also utlilize Donorbox to collect donor information and send it to Mailchimp, with your consent. Please see the Donorbox Privacy Policy for more information. 


We may provide the option for you to pay for orders submitted or non-tax deductible donations made on our website or on a Donorbox campaign page using PayPal, Stripe, and/or through the Wix.com platform (see below).  PayPal and Stripe do not give us access to your credit card or bank account data. According to PayPal's Privacy Policy, when you visit the PayPal website or use PayPal Services, PayPal may collect data on the pages you access, your computer IP address, device identifiers, the type of operating system you’re using, your location, mobile network information, standard web log data and other information. It may also collect information about your transactions and your activities, including contact, financial and personal information. PayPal does not share your personal information with third parties for their marketing purposes without your explicit consent. It shares with us only the billing address and order details required for order processing. For more details, see PayPal's Privacy Policy. Stripe's Privacy Policy details how Stripe utilizes your data as an end-user for transactions.


We may participate as an Amazon associate and derive referral fees by providing you links to products and other content on Amazon.com that may be useful to you or the people in your life that have dysgraphia or writing difficulties.  If you make a purchase through Amazon after following a link from our website, as an Amazon Associate, we would earn a commission off your qualifying purchase.  Amazon does not share any of your payment or shipping information with us, and you would be subject to Amazon’s privacy policy and terms of service for any purchases placed through their website.


Except as previously described, we will not disclose your personally identifiable information to third parties that could be used to contact you. We may, however, provide aggregated data (such as a number of website users expressing interest in specific information about dysgraphia) to third parties.


In the following limited circumstances we will consider, and may release, personal information to third parties:

  1. To comply with legal requirement such as a law, regulation, search warrant, subpoena, or court order;

  2. If Dysgraphia Life hires another organization to provide a service on its behalf, the organization will only be provided with information required to perform the service and the organization will be prohibited from using that information for any purpose other than providing the service; or

  3. In special cases, such as a physical threat to you or others.


KEEPING AND SECURING YOUR DATA


Dysgraphia Life keeps all your personal information for as long as we provide services to you, as long as you work for or with us, or as long as we are addressing a concern, question, complaint, or request you have made to us, as applicable to our interactions with you. If we have a contract or other agreement with you, we will follow the retention obligations of that agreement.


We may keep data longer if we have a legal obligation to keep it or to maintain necessary records for legal, financial, compliance, or other reporting obligations, and to enforce our rights and agreements. We also may keep data about you for statistical analysis or research purposes.

We take appropriate security measures to protect personal information against loss, misuse, and unauthorized access, alteration, disclosure or destruction. We also have implemented measures to maintain the ongoing confidentiality, integrity and availability of the systems and services that process personal information, and will restore the availability and access to data in a timely manner in the event of a physical or technical incident.


We utilize the Wix.com platform for web hosting and the storage of your information is subject to the Wix.com privacy policy at https://www.wix.com/about/privacy.  Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  Our administrators will not have access to your full credit card number.


If you delete your account and terminate your relationship with Dysgraphia Life, then Dysgraphia Life will, at your request, delete any information used to create that account.  However, Dysgraphia Life may maintain information on any purchases you made for our accounting and tax purposes.


SPECIAL PROVISIONS FOR CALIFORNIA


If you are a resident of California, then you may have the right, pursuant to Section 1798 of the California Civil Code, to receive a free, yearly accounting of the following information for the preceding calendar year:  (1) information identifying each third-party company to whom we may have disclosed, within the past year, personally identifiable information about you for direct marketing purposes; and (2) a description of the categories of personally identifiable information disclosed.     You may make such a request by emailing us at [email protected]. 


California Information we Collected


In the year before this section was last updated, we may have collected the following categories of California Information:


We may have collected or sold these categories of California Information for the following business or commercial purposes:


• Performing services on behalf of the business -- such as customer service, processing or fulfilling orders, providing content recommendations, and processing payments

• Auditing customer transactions

• Debugging errors in systems

• Marketing and advertising

• Internal research, analytics and development -- e.g., user-preference analytics

• Developing, maintaining, provisioning or upgrading networks, products, services, or devices


We may have obtained California Information from a variety of sources, including:


• Directly from you -- such as technical and usage information when you use our Sites

• Linked sites -- such as Social Media sites and third-party platforms

• Information suppliers

• Distributors and other vendors

• Marketing mailing lists

• Other users submitting information about you -- such as to invite you to participate in an offering, make recommendations, or share content

• Publicly available sources


Disclosures of California Information:


In the year before this section was last updated, although we take every precaution to avoid disclosure, we may have inadvertently disclosed the following categories of California Information to third parties:


• Address and other identifiers -- such as name, phone number, postal address, zip code, email address, account name or number, date of birth, payment card numbers, or other similar identifiers

• Characteristics of protected classifications -- such as race, ethnicity, or sexual orientation

• Unique and other online identifiers -- such as IP address, device IDs, or other similar identifiers that relate to your device and its operating system

• Commercial information -- such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

• Internet or other electronic network activity information -- such as browsing history, search history, and information regarding your interactions with our Sites, and content such as videos, ads, websites, and devices such as smart TVs, streaming media, browsers and apps

• Professional information or educational Information -- such as your current occupation

• Audio, visual, or similar information -- such as photos, videos or recordings you chose to post to our Sites or provide by granting us access to your camera while using Sites or services

• Location information -- such as your device's precise location in connection with certain Sites


We may have disclosed each of these categories of California Information to the following categories of third parties:


• Service Providers -- These entities process information on our behalf for business purposes, helping us provide products or services to you

• Social Media Platforms -- These entities maintain networks connecting individuals and organizations -- such as Facebook, LinkedIn, or Twitter

• Advertising Partners -- These entities help us advertise our products or services, as well as connect us with others who want to place advertisements on some of our products or services

• Analytics Partners -- These entities help us collect data on how our products or services are used, so that we can improve them and better understand our consumers

• Promotional Partners -- We partner with these entities to jointly promote our products, for example by running contests or other promotional campaigns


Categories of California Information sold to third parties


The CCPA defines 'sale' very broadly. It includes the sharing of California Information in exchange for anything of value. According to this broad definition, in the year before this section was last updated, we may have sold the following categories of California Information to third parties:


• Address and other identifiers -- such as name, phone number, postal address, zip code, email address, account name or number, date of birth, or other similar identifiers

• Characteristics of protected classifications -- such as race, ethnicity, or sexual orientation

• Unique and other online identifiers -- such as IP address, device IDs, or other similar identifiers that relate to your device and its operating system

• Commercial information -- such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

• Internet or other electronic network activity information -- such as browsing history, search history, and information regarding your interactions with our Sites, and content such as videos, ads, websites, and devices such as smart TVs, streaming media, browsers and apps

• Professional information or educational Information -- such as your current occupation

• Audio, visual, or similar information -- such as photos, videos, video footage (CCTV) or recordings you choose to post to our Sites or provide by granting us access to your camera while using Sites or services

• Location information -- such as your device's precise location in connection with certain Sites


We may have sold each of these categories of California Information to the following categories of third parties:


• Social Media Platforms -- These entities maintain networks connecting individuals and organizations -- such as Facebook, LinkedIn, or Twitter

• Advertising Partners -- These entities help us advertise our products or services, as well as connect us with others who want to place advertisements on some of our products or services

• Analytics Partners -- These entities help us collect data on how our products or services are used, so that we can improve them and better understand our consumers

• Promotional Partners -- We partner with these entities to jointly promote our products, for example by running contests or other promotional campaigns


If you are a resident of California, you may have the right to make certain requests under the California Consumer Privacy Act (CCPA):


In addition, upon receipt of a verifiable request from you establishing your identity, we may be obligated to disclose specific pieces of personal information that we have collected about you. Under some circumstances, you may have the right to request deletion of personal information about you and the right to direct us not to sell that information. Please note that Dysgraphia Life does not knowingly sell information about individuals under 16 without legally sufficient authorization (from parents of children under 13). You may be entitled to designate an authorized agent to exercise these rights on your behalf.


How to exercise your rights under CCPA:



Please note that, depending on the nature of your request, we may need additional information to verify your identity including, without limitation, name, address, telephone number, and/or email addresses. We will use any information you submit only to fulfill your request. If you would like to designate an authorized agent, we will require you to submit an email or letter with that information, including information that allows us to verify your identity as well as the identity of your agent.


Dysgraphia Life is prohibited by law from treating you in a discriminatory fashion as a result of your election to exercise any rights you have under CCPA.


THE U.K. AND THE E.U.


Dysgraphia Life works diligently to comply with the E.U. General Data Protection Regulation (GDPR). Individuals from the U.K. and the E.U. may exercise certain powers over their personally identifiable data that was collected by us, including:

  1. Accessing any personally identifiable data;

  2. Correcting any errors in your data;

  3. Demanding that we delete your personally identifiable data; and

  4. Restricting the processing of your data.


We may charge a small fee to comply with your request. If you have any questions or concerns about your data, please contact us using our contact information below.


If you reside in the UK or the EU, and wish to report a complaint, please contact the Information Commissioner’s Office, or the analogous authority for your country of residence.


LINKS TO OTHER WEBSITES


This Policy applies only to Dysgraphia Life practices, technologies, and services. Our online properties may include links to websites and online services that are operated by other companies not under the control or direction of Dysgraphia Life. If you provide or submit personal information to those websites or online services, the privacy policies on those websites or online services apply to your personal information. We encourage you to carefully read the privacy policies of any website you visit. 


CHANGES TO OUR PRIVACY POLICY


Dysgraphia Life reserves the right to modify or update all of the policies contained in this website. We will notify you when any changes occur.


CONTACT INFORMATION


If you have any questions about our Privacy Policy, the data we collect, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at: [email protected]


Call us toll-free: 844-964-0104